I have a confirmed booking from A to C via B. In airport A I am checked-in and my luggage is tagged all the way to C. But I get only one boarding pass for the flight from A to B. The staff in airport A confirms that I will get my 2nd boarding pass in airport B at the gate of the flight B to C.

When I arrive to airport B I am not allowed to board on the aircraft flying to C as it is overbooked. Has the airline the right to do so? what are the passenger rights?

Because of missing flight B to C, I will miss a flight booked to depart from C to a final destination. So I book a new ticket from airport B to the final destination. As a result I lose the ticket C-final destination and incur additional cost to purchase ticket B-final destination. Can I claim the additional expenses/costs from the airline?

  • 2
    Are A-B, B-C, and C-D flights on the same ticket? From the tags on your question, I'm presuming B is Amman and the airline is Royal Jordanian, but you should include such details in the question itself. – Roddy of the Frozen Peas Jun 30 '17 at 12:39
  • 2
    We need to understand how you purchased this itinerary, and where A, B and C are. What "rights" you have depends on which country you're in. – Calchas Jun 30 '17 at 13:57
  • 1
    Having a boarding pass does not guarantee you will be boarded in an oversold situation. – user13044 Jun 30 '17 at 18:55
  • Please clarify what A,B,C and D are. Without them the answers would be probably speculations. – Max Payne Jun 30 '17 at 20:46
  • My Answer to Roddy of the Frozen Peas: flights A-B and B-C are on the same ticket: A is Abu Dhabi, B is Amman and C is Beirut. the ticket is issued by Royal Jordanian. D is Rome and the ticket BEY-FCO (C-D) is issued by Alitalia. – P. Baz Jul 1 '17 at 20:53

You never have to right to fly on a certain flight, even if you have a boarding pass.

The airline can always 'bump' you, for whatever reason they chose, or without giving a reason.

All you have is the right for compensation. The details depends on the country, and on the airline / the fine print in your ticket. At minimum, you'll get your money back; often enough that's all you are legally entitled to get. The airline might be nice and pay you a hotel, etc., or book you even on the competition so you make it to your destination; and typically they are, because they want to keep you a customer; but you don't have a right to any of that.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.