I have a confirmed booking from A to C via B. In airport A I am checked-in and my luggage is tagged all the way to C. But I get only one boarding pass for the flight from A to B. The staff in airport A confirms that I will get my 2nd boarding pass in airport B at the gate of the flight B to C.

When I arrive to airport B I am not allowed to board on the aircraft flying to C as it is overbooked. Has the airline the right to do so? what are the passenger rights?

Because of missing flight B to C, I will miss a flight booked to depart from C to a final destination. So I book a new ticket from airport B to the final destination. As a result I lose the ticket C-final destination and incur additional cost to purchase ticket B-final destination. Can I claim the additional expenses/costs from the airline?

  • 2
    Are A-B, B-C, and C-D flights on the same ticket? From the tags on your question, I'm presuming B is Amman and the airline is Royal Jordanian, but you should include such details in the question itself. Commented Jun 30, 2017 at 12:39
  • 2
    We need to understand how you purchased this itinerary, and where A, B and C are. What "rights" you have depends on which country you're in.
    – Calchas
    Commented Jun 30, 2017 at 13:57
  • 1
    Having a boarding pass does not guarantee you will be boarded in an oversold situation.
    – user13044
    Commented Jun 30, 2017 at 18:55
  • Please clarify what A,B,C and D are. Without them the answers would be probably speculations.
    – Max Payne
    Commented Jun 30, 2017 at 20:46
  • My Answer to Roddy of the Frozen Peas: flights A-B and B-C are on the same ticket: A is Abu Dhabi, B is Amman and C is Beirut. the ticket is issued by Royal Jordanian. D is Rome and the ticket BEY-FCO (C-D) is issued by Alitalia.
    – P. Baz
    Commented Jul 1, 2017 at 20:53

1 Answer 1


You never have to right to fly on a certain flight, even if you have a boarding pass.

The airline can always 'bump' you, for whatever reason they chose, or without giving a reason.

All you have is the right for compensation. The details depends on the country, and on the airline / the fine print in your ticket. At minimum, you'll get your money back; often enough that's all you are legally entitled to get. The airline might be nice and pay you a hotel, etc., or book you even on the competition so you make it to your destination; and typically they are, because they want to keep you a customer; but you don't have a right to any of that.

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