-1

Is an airline obliged to refund the cost of a booked flight if the passenger is unable to fly because his tourist travel visa has been rejected? I am interested specifically in some sort of legal or professional obligation governing EU airlines in particular. My specific case is with British Airways.

marked as duplicate by Nate Eldredge, Ali Awan, phoog, Kate Gregory, DJClayworth Apr 25 '17 at 15:33

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

  • 1
    No - your visa is your problem to sort out, not the airline's. Don't book your ticket before you have a visa - or if you must have a ticket in order to get the visa, book a refundable ticket just-in-case. – brhans Apr 25 '17 at 14:31
  • 1
    No no no and no unless it is a refundable ticket. – user 56513 Apr 25 '17 at 14:33
  • Also related: travel.stackexchange.com/questions/83929/… – Nate Eldredge Apr 25 '17 at 14:57
2

No. It is your problem, not an airline problem.

You should do your homework early, e.g. to have a valid visa, and only after this you should book the flights and hotels.

  • You are usually unable to do your homework early, because you have to provide tickets for your visa application. – alamar Apr 25 '17 at 15:04
  • 1
    @alamar - in which case you buy a fully-refundable ticket in order to apply for the visa. Then if you don't get the visa you get your ticket refunded, and if you do get the visa you have to option to get the refund anyway and re-book a cheaper non-refundable ticket. It's not the airlines' fault that some countries require travel tickets to apply for a visa. – brhans Apr 25 '17 at 15:11
  • @almar: they may require you to show that you have the fund to buy the return tickets, and the immigration officer could check that you have effectively the return ticket, but I never see it on applying visa. It is not seldom not to have the exact travel dates on applying the visa (and I have also visa that I never used) – Giacomo Catenazzi Apr 25 '17 at 15:19
  • Many thanks for the input. We were indeed asked for flight and hotel verification during the visa application. Its rejection was quite a surprise. I am in the process of speaking with BA now, in hopes at least of getting back some of the surcharges and taxes which are noted as possibly refundable for unused flights. – Brenda Apr 25 '17 at 15:37

Not the answer you're looking for? Browse other questions tagged or ask your own question.