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I have a question about US domestic round trip travel. The flight is operated by American, but marketed by Alaska Airlines (AS) and the ticket is issued on AS stock (027). The passenger has Platinum status with AAdvantage, one benefit of which is complimentary cabin upgrades on domestic flights. The passenger has no status with Mileage Plan.

Can that passenger request a complimentary status upgrade on the AA-operated, AS-marketed flight? Which airline would the passenger contact?

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    Please expand the following abbreviations: RT, AS, AA, FF, pax. Thanks.
    – phoog
    Apr 6, 2017 at 17:25
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    I have tried to make your question more readable, but if I have misrepresented any thing, please do not hesitate to rollback and edit it yourself.
    – choster
    Apr 6, 2017 at 20:31
  • @choster Reopening due to your edits. Thank you.
    – JoErNanO ♦
    Apr 6, 2017 at 21:27

1 Answer 1

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Frequent flyer privileges and points earned are based on the marketing carrier's rules, not the operating carrier. You are not "flying" on an American Airlines ticket, therefore you are not an American Airlines "customer" on that flight.

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  • Well.....here's the deal. An agent very familiar with Sabre might be able to set this up by changing accrual and benefit programs on the res. However, since it is an AS marked flight, they would probably only consider this if there are left over F seats after all AA coded flyers have been upgraded.
    – Johns-305
    Apr 7, 2017 at 16:04

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