A hotel that I was going to check in tomorrow sent a strange and apologetic email saying that the hotel was going to be renovated. In it, they requested:
Could you kindly help us to amend, cancel the booking and change to a different hotel instead?
What exactly does that mean? Expedia allows to Cancel, so that I can do, but how is that me helping the hotel? And what could they mean by Amend? Plus, if I Cancel through Expedia, I would not longer get the same rate and, considering how close my arrival date is (tomorrow), there could possibly be severely limited availability.