In a few weeks I'm going to Las Vegas (from Belgium) and I would like to reserve some tickets for Cirque du Soleil (Ka).

I can select seats and everything, but when I get to the payment screen and enter all the correct data I still get and error saying There is a problem with your payment, please check your credit card information.

I am sure that everything if filled correctly (worked on other reservations). But I remember sometimes they do validation on addresses, is this the case? And if so, how am I able to reserve my tickets?

  • I would recommend getting really good seats. The theater is massive, and despite having okay seats, it was hard for me to see some of the action. I would also recommend the Circ show at New York, New York (Zumanity). It is very inexpensive (in comparison), is in a small intimate theater, but is adult in nature (topless girls and simulated sex scenes). However, it was my favorite of all the circ shows I have seen.
    – Pete B.
    Mar 15, 2017 at 15:56

1 Answer 1


You need to contact the issuer to find out why it's not completing. They should have a record of the authorization request and response.

If not, then you will have to call the boxoffice and speak to an Agent.

  • 2
    When I travel abroad I need to let my credit card company know where I'm going. Otherwise they assume that an attempted transaction in another country is invalid and will decline it automatically.
    – Jon Custer
    Mar 15, 2017 at 13:35

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