In a few weeks I'm going to Las Vegas (from Belgium) and I would like to reserve some tickets for Cirque du Soleil (Ka).

I can select seats and everything, but when I get to the payment screen and enter all the correct data I still get and error saying There is a problem with your payment, please check your credit card information.

I am sure that everything if filled correctly (worked on other reservations). But I remember sometimes they do validation on addresses, is this the case? And if so, how am I able to reserve my tickets?

  • I would recommend getting really good seats. The theater is massive, and despite having okay seats, it was hard for me to see some of the action. I would also recommend the Circ show at New York, New York (Zumanity). It is very inexpensive (in comparison), is in a small intimate theater, but is adult in nature (topless girls and simulated sex scenes). However, it was my favorite of all the circ shows I have seen. – Pete B. Mar 15 '17 at 15:56

You need to contact the issuer to find out why it's not completing. They should have a record of the authorization request and response.

If not, then you will have to call the boxoffice and speak to an Agent.

  • 2
    When I travel abroad I need to let my credit card company know where I'm going. Otherwise they assume that an attempted transaction in another country is invalid and will decline it automatically. – Jon Custer Mar 15 '17 at 13:35

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.