I had booked a ticket with Expedia for a relative going to saudi arabia from USA and I paid about $1k. My relative is there now and asked me to extend her trip by a month. When I called Expedia they said there is no value left in arrival ticket and it's better I book a new ticket. This seems very unethical to me. After cancelling ticket won't they sell it to someone for full price? Plus they have a change fee of $160. What good is that if return flight has no value? New ticket is around $800.
This is what Saudi Airlines terms:
-Flight Changes permitted with fee.
-Refunds/Reissue permitted with fee.
-No refund on No-Show.
So I believe its fair for me to expect some value with a fee. To say there is no value left is deceptive IMHO. Maybe this is industry practice but that doesn't make it right and I know not all airlines do this, for ex. Southwest.