I use https://i94.cbp.dhs.gov/I94/#/history-results to obtain my most recent travel history from and to the US.
My French passport got renewed in April 2012, and I was in France at that time. I then flew to the US in August 2012, using this passport (not the old one). However, https://i94.cbp.dhs.gov/I94/#/history-results doesn't mention this arrival in August 2012. How is that possible?
A friend of mine renewed his South Korean passport in April 2012 in South Korea, when he was in South Korea. He then flew to the US in August 2012, using this passport (not the old one). https://i94.cbp.dhs.gov/I94/#/history-results does mention this arrival in August 2012.
According to the I-94 FAQ:
CBP maintains arrival and departure records. The I-94 website will provide the arrival/departure date and port of entry/exit for the passport entered into the query. The website will provide records for the past five years.
The provided travel history may not reflect: land border arrivals/departures, closed loop cruise arrivals/departures, air carrier reservation updates, and United States Citizenship and Immigration Services (USCIS) updates, changes of status, extensions of stay or adjustments of status. U.S. Citizen and Lawful Permanent Resident travel is NOT provided on this website. If this travel history is not complete, there is no action to take. CBP documents travel from a variety of sources. This travel history is only a tool to assist the public and is not an official record for legal purpose.
The FAQ does mention the possibility of an incomplete travel history, but I wonder about the causes.
- We both entered on an F1 visa.
- I checked the travel history for my old passport: there is no arrival in August 2012, as expected since I used my new passport.