Next month I'm going to Australia for the first time and will visit the Australian Open in Melbourne. Yesterday I bought the tickets for AO by Ticketbis and today received an mail requiring me to send my private data to this company (photograph of my ID and credit card). This is an unusual situation for me, I have never got such mails before (already bought tickets in Europe and Canada).

What should I do? Does anybody here have experience of this company or of buying tickets for AO? Is Ticketbis reputable?

I'm afraid of internet thieves. I have to answer this mail during the next 24 hours.


This is not exactly unusual, it's a credit card problem and it happens everywhere not just Australia and all the time, I myself have been getting these emails for more than two decades. Recent sample (this was from a Chinese shop, needless to say I rather shopped elsewhere):

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  • This is exactly the text, which I have got in my mail. Thank you – Guforu Dec 31 '16 at 11:14
  • What I usually do is black out the sensitive parts of my passport, so that it's unusable for fraud. The shop doesn't really need those anyway. – JonathanReez Dec 31 '16 at 13:31
  • I never sign my credit cards, but rather write "See ID" which causes the vendor to ask for my photo ID (driver's license) (in the US) ... I wonder at the issue that might raise for this – CGCampbell Dec 31 '16 at 15:55

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