6

I will be travelling from a small city to a hub airport to catch Etihad Airways flight to Abu Dhabi. Travel from the small city to the hub is by a local airline because Etihad doesn't land at the small city. The whole journey from start to finish is on a single ticket:

Local city - hub : local airline
hub - Abu Dhabi: Etihad Airways
All of these on a single ticket.

If my flight gets delayed at the small city due to weather and I miss my connection at the hub, does Etihad reschedule me free of charge or do I lose my ticket?

3

Your contract with Etihad is to get you from 'small city' to Abu Dhabi - if for whatever reason, other than your own fault, they fail to do so you should receive a refund, i.e. will not 'lose my ticket'. Though it is much more likely that arrangements will be made to transport you, even though not at quite the schedule you expected.

  • Thanks for the reply pnuts. That would be true even in the case when the local airline itself is not Etihad on the first leg? Also, how can I verify whether the ticket that I have is really a single ticket or not? Because it is the definition of a single ticket which would in fact determine the outcome if such a scenario does take place, correct? – Jeremy Dec 17 '16 at 19:47
  • yes your answer is good. I am just wondering how to find out if it is really a single ticket? I had my travel agent do the whole booking but i am unsure what exactly defines a single ticket? – Jeremy Dec 17 '16 at 19:58
  • @Jeremy It's a single ticket if you bought it in one transaction with the agent. This is a very normal arrangement and you will be rerouted probably on the next available Etihad flight. – Calchas Dec 17 '16 at 20:07

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.