Sometime back I had asked about airlines which refunded money if visa is refused.
Now in last few months, from whatever little I have understood, European carriers have a much higher standard of care-giving, compensation overall character vis-a-vis their American counterparts and airline carriers around the world, including India.
But what was astonishing is that only two airlines were mentioned who give refunds which were from Europe, KLM and Air France whereas there are more than two dozen airlines operating out of European Union. I kept out the cargo ones and the ones which had British in the name as Britain is no longer part of the EU and hence perhaps doesn't share the same policies when counting the number of airlines operating out of EU .
Also been reading lot of bad press about BA recently.
Now if my very limited reading of European passenger airlines is right, the law for all airlines is/would be the same . Which means all Airlines operating in and around Europe would need to refund fares in case Schengen Visa is refused.
Am I understanding it wrong ?
I looked at EU Regulation 261/2004 and it seems to say something -
Passengers denied boarding against their will should be able either to cancel their flights, with reimbursement of their tickets, or to continue them under satisfactory conditions, and should be adequately cared for while awaiting a later flight
and is followed by an interesting comment on page 3 -
(j) ‘denied boarding’ means a refusal to carry passengers on a flight, although they have presented themselves for boarding under the conditions laid down in Article 3(2), except where there are reasonable grounds to deny them boarding, such as reasons of health, safety or security, or inadequate travel documentation;
What is being meant by "inadequate travel documentation" here, are they talking about visa bit or something else ?
If there is EU document which explicitly talks about visa-refusal situations and airlines responsibilities towards passengers would be nice.
I am planning to visit few European countries, do the touristy things, want to buy tickets as proof of onward travel which should make it easier to get the visa, but not at the expense of losing money.
If all European airlines compensate in case of visa-refusal then I could use them only to find which offers the most competitive fares and book them without worrying about what happens about visas
Update - List of countries considering to travel -
b. Netherlands c. The Czech Republic d. Belgium e. Liechtenstein. (Maybe)