I'm a US citizen. Every time I use the automated passport kiosks, regardless of the airport or who I'm travelling with, they always give me an X. This means I get to stand in yet another line and get all-but-waved-through when I eventually get to the officer.
In the interest of not having to stand in the first line for the kiosks, am I allowed to just go to the visitors line instead? Or will I get sent back and told to use the kiosks? Or is there some other way to opt out of their use?
When I flew from Guangzhou to LAX in June, I stood in the kiosk line a full 45 minutes, only to receive an X and get sent to the visitors line for another 35 minutes. This is what I'm trying to avoid. Clearly it doesn't matter when flying into, say, BWI where there are no kiosks (and you're going to wait 2 hours for your luggage anyway), but rather for the airports that do have the kiosks. At LAX, everyone in the US citizen line was directed to kiosks.