For the moment I'm based in Malaysia.
I was trying to get my MAS flight time changed due to some unforeseen circumstances.
But the telephone line on their website is simply frustrating to get through. I called many many times, being diverted here and there and in the end, still couldn't reach an operator.
I would want to launch a complaint against MAS, but I couldn't find any email address on their website. So is there anyway to get my voice heard?