I am in dispute with Easyjet about a delayed flight, but we have reached an impasse.
My flight was delayed taking off from Gatwick. According to the website flightaware.com it landed at its destination (Malaga) exactly 3 hours and 9 minutes late (here is the link to flightaware's specific flight details in case anyone is interested: http://uk.flightaware.com/live/flight/EZY8611/history/20160327/1605Z/EGKK/LEMG).
As I understand it, this means I am entitled to claim under European Union regulation 261/2004, whereby delays of over 3 hours are eligible for compensation.
However I have received an email from Easyjet customer service today telling me that the flight was only delayed by 2 hours and 59 minutes.
What should I do next? Any suggestions gratefully received.