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Do anyone know what's the new hotline number for Airberlin's Topbonus platinum service hotline?

From https://topbonus.airberlin.com/web/tb/platinum-service, it says:

+49 (0)30 - 3434 3434

When I called the above number, it says that the number changed and from skype, I've called: 0180 6334 334

But I can't seem to call through.

  • Found the number by looking through my email +49 30 221 511 51... They really need to update their website. – alvas Apr 8 '16 at 19:25
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    Can you turn that into an answer so that others with the same problem could benefit from this ? – blackbird Apr 8 '16 at 19:28
  • The thing is that "0180" number you tried to call falls into the German medium-cost "premium" number segment. Just like 0800 numbers in the US, they cannot be called from abroad, and they are typically not available when using services such as Skype. – DCTLib Apr 8 '16 at 21:47
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After searching through my previous email contact with the service hotline, the numbers are:

topbonus Platinum Hotline DE: +49 30 221 511 51 / Fax +49 30 221 511 52
topbonus Platinum Hotline AT: +43 1 928 00 99/ Fax +43 1 928 00 98
topbonus Platinum Hotline CH: +41 44 583 0 677 / Fax +41 44 583 0 678

(The number works on 8th April 2016, might not work if they change it again)

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