I see that Starwood Properties has been rolling out the In App Check-in and Keyless entry but has not installed them yet at the Westin Brand in Scottsdale. Was wondering if you can still check-in online via the app to at least save some time when checking in, realizing that you would still have to pick up a physical key.
After returning from this property, the answer is no. They have the NFC card readers on the doors and the keys have the RFID chips in them, but they do not have the Keyless enabled, and therefore you are unable to do an online check-in prior to arrival. Which in this day and age seems frustrating as we had to wait in line for 20+ minutes to just get our keys.