I've booked an airport transfer in London along with my flight ticket. However I'm now confused about how do I go about getting the actual bus ticket. Is it sufficient to show my boarding pass? Would I get an extra email later on? Would I get the ticket while checking-in?

It's really confusing.

  • 2
    I'm guessing it'll be a National Express coach. Hence you might receive a confirmation from them.
    – JoErNanO
    Feb 11, 2016 at 11:39
  • NatEx sounds far too pricey for Ryanair. Seems more likely they'd charter something clapped out and rusting.
    – CMaster
    Feb 11, 2016 at 12:07
  • 1
    @JoErNanO yes, National Coach. But knowing Ryanair I won't be surprised I was supposed to do an 'online check-in' for the bus or pay a 100-pound fee :)
    – JonathanReez
    Feb 11, 2016 at 12:32
  • You pay the fee when you buy the ticket and it is often as much per singly bus travel as you pay for the flight, (if you are good at getting cheap flights).
    – Willeke
    Feb 11, 2016 at 18:37
  • @willeke sad truth :(
    – JonathanReez
    Feb 11, 2016 at 23:28

2 Answers 2


OK, here's the answer. Three hours after making my booking I've received the following email from National Express:

ryanair transfer stansted ticket

So the answer is to wait a few hours while they issue a ticket.

  • 1
    totally confusing from them, thanks for posting the answer to your own question the day after
    – Aurelio
    Jan 17, 2018 at 22:27
  • 1
    This is how it should work, however a friend of mine never received the email from National Express (Stansted to Liverpool Street). When they arrived at Stansted, they went to the National Express office inside the airport, where the clerk told them that sometimes, due to unknown reasons, the email never arrives. The clerk then proceeded to print out the ticket after seeing the Ryanair payment receipt. Oct 7, 2023 at 10:32

National Express Terms and Conditions for Ticket Sales online through Ryanair.com - https://www.ryanair.com/doc/apt/transfer/LGW.pdf

Receiving your Ticket: Please note, after having made a booking in-path through Ryanair.com, you will receive a ticket via email within 24 hours

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