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I'm traveling with my family (with kids), from Frankfurt to US on Swiss Airlines. The trip will have long layover in Zurich Airport for more than 10 hours!

Are we eligible for hotel room accommodation or even access to rest area of the transit hotel during the transit time?

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    I would try to call Swiss Airlines and ask for another connection from Frankfurt to Zurich. They fly about 20 times a day, and there should be better connections available easily. With a family, you have good chances that they accommodate that for free. And even if you have to up-pay, it might be a good solution for you.
    – Aganju
    Commented Jan 8, 2016 at 22:00

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Unless the long layover is due to a flight delay or cancellation, no, you are not entitled to anything more than any other passenger in your fare class. You agreed to it when you booked your flights, and everything else is your responsibility.

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    It's possible that Swiss have some scheme or fare class where there is such a thing available, no?
    – CMaster
    Commented Jan 8, 2016 at 16:16
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    -1 for the condescending tone and general failure to address the question. Some airlines do offer perks like that, it's a legitimate question.
    – Relaxed
    Commented Jan 8, 2016 at 17:05
  • @Relaxed Some airlines do. If you find that Swiss does, please provide a link to that effect. My answer applies to the vast majority of airlines, including Swiss as far as I can tell.
    – fkraiem
    Commented Jan 8, 2016 at 17:23
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    My answer is correct for the vast majority of airlines, including Swiss as far as I can tell.
    – fkraiem
    Commented Jan 8, 2016 at 17:28
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    @Relaxed "Entitled" is a term of the art here, not an insult. Purchasing a flight ticket entitles the passenger to a bunch of goods and services, in this case not including a hotel room.
    – lambshaanxy
    Commented Jan 10, 2016 at 21:16
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Usually certain type business class tickets or frequent flyers have this kind of complimentary services. Anyway in the last decade free night during the stop over etc are not included .

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