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For the first time, I got upgraded and will fly out of Montreal in Business class with Swiss. Now obviously I don't know what perks I can expect.

Compared with an Economy class traveller, what benefits can I expect?
For instance, is there any lounge access or priority through Security?

I'm also member of the Miles & More loyalty program but do not have any status other than as a base member with them this year.

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    Don't know what Swiss does but taking Air Canada as an example you can expect lounge access, priority boarding, more comfortable/roomy seats – blackbird Dec 17 '15 at 14:09
  • How did you get upgraded... did you purchase a business class ticket, or get upgraded some other way? – Gus Dec 17 '15 at 18:59
  • I purchased an economy and a couple of days before I got an email informing me that I have been upgraded. – RoflcoptrException Dec 21 '15 at 7:49
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According to the Swiss webpage on Business Class services, as a Business class customer you'll have access to the following services:

  • The food selection seems to only applicable when flying out of Zurich, or did i misunderstand the webpage? – RoflcoptrException Dec 17 '15 at 14:16
  • You get the Swiss speciality meal only when flying internationally out of Zurich. Probably due to the lack of ingredients elsewhere. – JoErNanO Dec 17 '15 at 14:17
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    The Maple Leaf Lounge features free food, drink, alcohol, and WiFi. Also expect better food onboard and goodies like an amenity kit. – Kate Gregory Dec 17 '15 at 14:59
  • @KateGregory Is right, it was exactly like this – RoflcoptrException Dec 21 '15 at 7:49
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    I'm not sure how Swiss specifically deals with this, but many airlines treat upgrades to business vs. paid business differently for purposes of earning miles. In particular, complimentary upgrades usually earn miles based on the originally-purchased fare class (i.e. economy.) – reirab Dec 21 '16 at 21:13
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International business is typically a big step up. You can check your airplane and seat configuration at websites like this http://www.seatguru.com/airlines/Swiss_Airlines/Swiss_Airlines_A330.php It looks like Swiss is flying a spiffy A330 with flat bed seats in business from YUL to ZRH.

Meal services has multiple courses, with real cutlery and a nice setup. Unlimited drinks too. That should be fun !

  • 2
    Thanks, real cutlery and unlimited drinks are also available in Swiss economy. – RoflcoptrException Dec 17 '15 at 15:23

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