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I am an Indian student residing in Italy, my girlfriend is also a student from India residing in Vienna, today her wallet containing her passport (with visa) and residence permit were stolen.

We promptly filed a report at the local police station, where the police office told us that the report is enough for travelling to Vienna (she left today).

I printed out the last and front pages of the passport as well as the the visa and attached them to the report, hoping that will be enough for her return trip.

I understand from previous posts that the Embassy at Vienna will issue her a temporary passport.

But I am a bit scared, as she has no other documents with her. Not even the residence permit. How would she go about regenerating everything?

For now we decided that she will go to the local police station in vienna and file another report before proceeding to the embassy for a temporary passport.

But what happens from there?

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    I wonder if this might be better on Expats, since loosing the residency permit is more of an expats things
    – Gagravarr
    Commented Nov 22, 2015 at 23:05
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    Most of all, do not panic. This is not unusual. Do you have any other (digital) proof of her identity? It does not need to be official. A letter from insurance perhaps? Take that to the embassy. And ask your question on Expats. They (and the people at the embassy) will know more.
    – Belle
    Commented Nov 23, 2015 at 7:06
  • thanks for the response...she had scanned copies of her passport so that with the police documents are her identity atm.... Commented Nov 23, 2015 at 9:18
  • Keep in mind: NEVER WALK WITH THE ORIGINALS. Preventing a problem is the best way to deal with it. I always use plastic covered copies of originals. My originals are often deposited in a safe or an embassy. Your bag should be in front of you and across your shoulders. When you sit down someplace, make sure you don't put your belongings on the side of you, but under the table with your leg through the strap. Never sit with your back to the main traffic, always face it.
    – MMann
    Commented Nov 24, 2015 at 3:40
  • This happened to me once (although I'm not Indian) and my embassy was happy with my credit card (it has a small picture of me at the back) as proof of identity, so I'm sure there will be alternative ways of proving her identity. (As Constantine mentioned)
    – drat
    Commented Nov 24, 2015 at 5:33

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