We need to contact them about a Visa issue. The security guard won't let you in without an appointment but they do not pick up the phone, they don't return messages and all e-mail remains unanswered so we can't get an appointment. We've been trying since two weeks without any luck whatsoever
Has anyone seen this before? Any idea on how to proceed here?
UPDATE: we called the consulate in New York: They picked up on the first try and were very helpful. Go figure. Thanks for the comments