My cousin is supposed to be arriving in Indiana today. She departed from Mumbai, India, went to Paris and then to Boston. Her Boston to Indiana layover was 11 hours.
The terrible part was she got her luggage and had to clear immigration!
It was overnight layover and outside the emigration she encountered a terrible person who walked in the airport right from the street..With no security there whatsoever..
My question is if she legally has to clear immigration at Boston itself, could she have waited inside the immigration overnight and walked out and back in just an hour before her flight to indiana in the morning?
Or say walk out and back in right away in the night itself?
In short words was it not possible for her to wait inside the immigration for that night?
Is not isn't it the responsibility of the airline to give accommodation in Boston if she can't even sit inside immigration!?