18

I am an American and I plan on traveling to the Netherlands periodically over the next few years.

I was recently there and had to use a hodgepodge of credit card, debit cards, cash and worst of all having a colleague pay and then I reimbursed them with cash.

For instance, some company cafeterias only accept credit/debit card. Also, train stations have unmanned kiosks for buying tickets. Also, some vending machines are Maestro card only (no cash).

I tried using my American credit cards that have a chip, but they were not recognized by the cafeteria nor vending machine.

I would like to get a Maestro card so that I have a reliable way to pay.

How can I, as an American, get a Maestro card?

The Maestro card has a logo that looks very similar to a MasterCard, but it is not a MasterCard.

I would also consider another credit/debit card if it had the same acceptance as the Maestro card, but it seems Maestro is the most popular.

I would also consider a prepaid Maestro card if I can get my money back off of it easily and I can get a charge history for submitting an expense report.

[edit] removed references to Maestro as a credit card. Added my experiences using my existing cards.

Improve this question
14
  • 2
    are you sure the issue is the brand of your card and not the chip-and-pin aspect of it?
    – Kate Gregory
    May 29, 2015 at 19:13
  • 1
    @JoErNanO Yes Maestro is only a debit card.
    – Calchas
    May 29, 2015 at 19:29
  • 2
    Masetro is a debit card which generally have lower per transaction fee (payable by the company running the vending machine) than credit cards. This is probably why it refuses to accept mastercard - it wipes out any profit they can make from the sale.
    – Phil
    May 29, 2015 at 19:33
  • 2
    Most US banks are not using Chip and PIN, but only Chip and Signature. You can find Chip and PIN cards in the US, but it will take some shopping. Note that Maestro is generally not accepted for payments in the US and usually only works for ATM withdrawals, so it probably will be far less useful than you think.
    – Michael Hampton
    May 29, 2015 at 19:52
  • 8
    To everyone: It's an issue specific to the Netherlands (and to some extent Germany and perhaps a few other countries but definitely not the whole of Europe). A chip-and-pin Visa/Mastercard will be accepted virtually everywhere a local card is accepted in France but not in the Netherlands. Even European or Dutch MasterCard or Visa-branded cards have this problem so it goes beyond the usual chip-and-pin conundrum.
    – Relaxed
    May 29, 2015 at 20:30

5 Answers 5

Reset to default
6

You can open a bank account in the Netherlands as a non-resident. I do not know the numbers but I doubt it is particularly cheap; I would be surprised if any free offering exists. However it can be done and I am sure an NL bank could get you a proper Maestro card.

Option 2 and I think a more sensible idea is to buy a Maestro/Mastercard pre-paid card. https://prepaid.yourmastercard.nl/ There are competing choices and sometimes you can pick them up in the supermarkets. I don't know about NL specifically I must admit.

Aside from this I would in your shoes talk to your US bank about obtaining a Visa or Mastercard with 0% forex fees and with a chip and pin facility. Such cards do exist. Visa and Mastercard is accepted in most places; actually "Maestro" is a brand of Mastercard. For other situations you can withdraw a few Euros.

I admit that vending machines are always a bit of an issue; even with a UK Mastercard I would guess only 70% of the time it works in Europe. I really don't know why mainland Europe makes it so hard. In Lisbon even the airport metro station doesn't accept foreign cards which, in my view, is utterly bizarre.

Improve this answer
15
  • 2
    American Express cards are all issued as Chip and PIN... except for US cardholders who only get Chip and Signature. This is utterly senseless, but it's the current state of things.
    – Michael Hampton
    May 29, 2015 at 19:54
  • @MichaelHampton I slipped in the AmEx reference because they are very good when they are accepted. I don't think a merchant is allowed to distinguish between chip and signature and chip and pin.
    – Calchas
    May 29, 2015 at 19:57
  • 7
    @calchas The link points to MasterCard prepaid card, not a Maestro card.
    – Be Kind To New Users
    May 29, 2015 at 20:19
  • 3
    Answers applicable to Europe in general do NOT always apply to the Netherlands in this matter. .nl adopted chip/pin debit cards long before the rest of the world, and historically have not been very interoperable with the rest of the world. This has started to change in the last few years, and international cards are increasingly accepted, but it can still be very hard to buy things there!
    – Flyto
    May 31, 2015 at 4:19
  • 1
    @Calchas i wasn't aware of the 0000 pin trick. from reading on the web it looks like you're right, but that only works at certain types of terminals. personally, i still wouldn't travel to europe without my pentagon federal chip and pin card.
    – user428517
    Jun 2, 2015 at 15:17
3

This is no easy feat! I have a similar challenge with travel to the Netherlands, and have never figured out a way to get a Maestro.

Best I have been able to do is get an account at Service Credit Union, who offer a V PAY card. So far, I haven't found any places in NL that take Maestro and DON'T take V PAY. But, Service CU will only maintain an account in US Dollars, and the exchange rate they offer on purchases (the US DoD exchange rate) is lousy. Still, better than being embarrassed in front of a colleague in the cafeteria and unable to pay!

Improve this answer
3

September 2019: It appears to me that the PayPal Cash Card will work for maestro vending machine purchases (and ATM withdrawals). I haven't tried it yet; I will update this post in November with results from my upcoming trip.

Full details on the card are at https://www.paypal.com/us/webapps/mpp/ua/cashcard-agreement

Added November 2019: I didn't try any ATM withdrawals using the PayPal Cash Card, but it worked great for purchases in Amsterdam and Rotterdam: ticket automats for the train and the metro, restaurants, and even public toilets for the 1 euro entry fee. There was one kebab stand where it wouldn't work but it worked everywhere else!

Improve this answer
1
  • I have one of these cards. It doesn't have any logos printed on it except MasterCard, but it does support Maestro and ought to work. But be sure to contact PayPal before you leave the US so they can add a travel profile to the card.
    – Michael Hampton
    Sep 6, 2019 at 8:34
2

As a non-EU resident this indeed can be very difficult overall. However, there are Dutch banks who service international clients/expats but also US residents. Maybe take a look here: https://www.abnamro.nl/en/personal/contact/index.html See the non/resident/US section with contact details. You will get a real Dutch Maestro card. Hope that helps!

Source: I'm Dutch.

Improve this answer
1
  • As a former Dutch resident and American, I still have a bank account with ABN AMRO. I highly doubt they would let a foreigner open a new account. They already sent me a letter saying they will continue my current banking products but will not my permit me to open any new products.
    – Eric
    May 20, 2018 at 23:38
-1

[Note: This answer is outdated, but it is valuable as it adds the history of the Chipknip cards which could be confused for debit cards. Chipknips cards were eliminated 2015-01-01]

You are confusing the multiple topics.

In banking cafeterias, there are special Dutch payment (or electronic cash) card systems in place. http://en.m.wikipedia.org/wiki/Chipknip Because the banks introduced this new payment system, and the industry never adopted it, parking meters and banking cafeterias are the only ones who use it (and they disallow cash sales to try to keep their pet system relevant). The cards are the size format of credit cards and they have chips, but they are not banking/debit cards.

You will probably not get one of these cafeteria cards if you are not Dutch nor have a Dutch bank account. If you don't have a Dutch work permit and pay Dutch taxes, please just forget about this idea. Instead, continue to reimburse your coworkers with cash.

As for the Maestro card... Again I believe this is a red herring, but at least Maestro is a normal bank card provider. Try to open a Dutch bank account and see what they say.

Improve this answer
4
  • 3
    Chipknip has been phased out and completely disabled on January 1st 2015 so that's not the issue. Parking meters now support “PIN” debit cards and (smart) phones. One cafeteria I know switched to contactless payments a couple of years ago.
    – Relaxed
    May 31, 2015 at 8:29
  • 1
    I saw the Chipknip kiosk at the cafeteria and when I asked about it my colleagues told me it does not work anymore. I would vote your answer down, but it is relevant information that Chipknip is no longer supported.
    – Be Kind To New Users
    May 31, 2015 at 12:03
  • Vote my answer down please. My personal experience is from 2010 and this is clearly invalid.
    – Doug
    May 31, 2015 at 12:34
  • @Doug: you can delete your own answer, no need for down votes
    – jmoreno
    Feb 25, 2018 at 11:41

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.