I have an email regarding my UK visa application with the subject:
Your uk visa application has been resolved
with a tracking number and link to the teleperformance website. The website has the following statuses ticked:
Application Submitted, Transferred for Decision, Received by UKVI
And the following have red dots next to them, I assume this means that they have not taken place:
Decision Made, Ready for Collection, Passport Collected
"Resolved" in the original email sounds like the process is complete, but the website seems to contradict this. Which is accurate?