Yesterday I received an email from Flybe that my return flight in January has been cancelled. They said that I need to book another ticket and they will refund. But I'm not clear about how much would it be.
The ticket I bought is from SOU (Southampton) to AGP (Malaga) and return.. Now I have to find alternatives for the return and I found from AGP (Malaga) to LGW (Gatwick) which far (2 hours by train from Southampton).
The original ticket I paid was £410 (2 adults & 1 baby). now for the return to Gatwick I found it for £100.. (Plus I need to buy train tickets). What I paid for the return flight is roughly £190. so if the refund me only £100 they will still owe me £90.
I know calling can help.. the problem is that every time I called is 30 minutes waiting to be answered. So I want to know my options.