Yesterday we booked a ticket from the U.S. to India during the holiday season. The price quoted by Vayama was very reasonable, $997, a real bargain for the season. 12 hours later we get the following email from Vayama:
We recently received your online booking request. Quality control has determined that your booking could not be processed at the fare that was originally quoted. Unfortunately, the airline was unable to accept the fare that was quoted earlier and as a result, the fare is increased now. Per our terms and conditions, airfares and reservations are not guaranteed until tickets are issued.
The total fare now is $1661.74 USD
please respond to the email or call us on 16502651856 at the earliest convenience if you agree to pay the new fare, so that we will go ahead and issue your ticket. If you have any questions please feel free to respond to this email and we will get back to you generally within 24 hours.
Please note: fares are not guaranteed until the final processing is complete
We apologize for any inconvenience this has caused.
Has anyone faced this issue, and dealt with their customer service and been able to negotiate anything at all?
This is a huge scam to attract customers and then not honor their advertised deals. We booked the rest of the family tickets separately (confirmed already). Back to square 1 and wasted a whole day!