Due to changes of plans I won't be able to use a ticket I´ve booked it online from CSA Czech Airlines homepage. I´ve tried finding out how to cancel the ticket and have emailed them without answer.

How does one cancel a ticket bought from this airline?

  • 2
    How did you book it? Their website? On the phone to them? From their ticket desk at an airport? Via a travel agent?
    – Gagravarr
    Commented Nov 28, 2011 at 19:38
  • Online from their own site. Commented Nov 28, 2011 at 20:17

1 Answer 1


Call them.

Seriously, that's always the easiest way to get any changes done with any airline. Czech Airlines does seem to allow passengers to login and see the status of of their ticket; some airlines also allow cancellations using their online system. I didn't find a mention of this in their site help pages but you should give it a go. (You might already have.)

Otherwise, look up the contact details of the booking office most relevant to you. If you're from Sweden, then details are:

CSA Czech Airlines

Kungsgatan 37

5 floor 111 56 Stockholm

+46 8 54 54 54 90

+46 8 58 53 67 69

  • 1
    Worked perfectly just calling them. Commented Nov 29, 2011 at 10:28

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