I am going to travel from Manmad to * *, we are 4 people out of which 1 got his ticket confirmed through the IRCTC portal for Indian Railways though other 3 are under CKWL/TATKAL waiting list. We all want to travel together but I am not sure if we would get the confirmed tickets for sure by tomorrow. My question is that will we get full money refunded as we applied for tickets through the IRCTC portal but only one got confirmed and other 3 aren't.
EDIT: Current Status CHART PREPARED - 1 ticket confirmed and 3 waiting list. I didn't get refund for even the waiting list tickets either!
Well, I got a mail from IRCTC and following is their reply.
Dear Customer, With Reference to your PNR No:8221438***, we regret to inform you that refund is not admissible as informed by Railways through their letter no : BNR230214V61091 and the reason being : 'No refund is granted for TATKAL CONFIRMED ticket'
In case you require any further assistance, please mail us at [email protected] With regards, TDR TEAM
My Reply -
There were 4 tickets over all, out of which only 1 had got confirmed and remaining 3 were in the waiting list. Since the 3 waiting list tickets didn't get confirm. I am entitled to get refund for those 3 tickets.
Booking details: PNR No 8221438*** Train No 12165 Train Name LTT BSB SUP EXP From MMR To ET Date 17-2-2014 Class SL Boarding Point
MMR Reservation Upto ET Quota Tatkal
I called IRCTC customer care, and they said - It is must to cancel all the tickets not just the confirmed one. The ticket wouldn't be cancelled automatically (" the entire Tatkal ticket is surrendered for cancellation within six hours before the scheduled departure of the train or upto two hours of the actual departure of the train.").