I am trying to add my mother as a dependent in my father's profile. I canceled an old application and started a new one. While entering the email id of the dependent, I am getting this error message: "A user with the specified email already exists. Please choose a unique email."

Any idea how to get around this issue?

  • Choose a unique email, perhaps?
    – Traveller
    Nov 27, 2023 at 8:23
  • 1
    The funny thing is this email id hadn't been used earlier. All I did was cancel an opened application and start a new one. If I use a different email ID now, it will not match the email ID provided in DS-160. I am very confused at this point!
    – Anu
    Nov 27, 2023 at 12:31
  • stuck in a similar problem. Any solution?
    – yakuba
    Jan 19 at 18:09


You must log in to answer this question.

Browse other questions tagged .