I have applied to visit the UK from Tunisia to visit family. I received an email to tell me a decision had been made and to collect my travel documents. I went to collect my passport back today and there was no visa issued and no refusal letter. Other people either had a visa or refusal letter. I was literally only given my passport. I asked the lady about it and she said they can't help they are given them like that.
Can anyone help me?
Who do I contact?
If I was actually refused, I want to know why so I can fix it.