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The taxi meter showed "11.60" at destination. Yet the driver charged me 30 convertible mark (BAM / KM). Should I have been charged 11.60 KM? The ride was between 21:53 and 22:07 on a Wednesday night, it was not more than 6.8 km long, starting outside Bihac into the center of Bihac, with Gradski Taxi, which I believe has 1 km=1 KM (06:00-22:00) written on the side of its taxis.

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    That's the main reason why I use ride shares and avoid taxis like the plague. I've been cheated by taxi drivers more than I care to count but only once by a ride share driver (and that was quickly resolved).
    – Hilmar
    Jun 15, 2023 at 11:46
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    @novice I believe Hilmar was thinking more about services like Uber, Lyft, Bolt, etc. (don’t know which, if any, operate in that area though)
    – jcaron
    Jun 15, 2023 at 12:03
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    If anybody knows of a service similar to Uber in Bosnia I would be grateful for the information to be honest.
    – novice
    Jun 15, 2023 at 12:42
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    Did the driver say why he was charging 30 marks? Did you ask why the charge was 30 marks when the meter showed 11.60? In my experience in Sarajevo, some of the meters are (or used to be) nominally denominated in euros, because (I assume) they are second-hand equipment from Germany or Austria, but despite the presence of a euro symbol, they are calibrated to show the fare in BAM.
    – phoog
    Jun 16, 2023 at 8:27
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    @novice: I meant Ride Share like Uber, Lyft, Didi, Grab Car, Scoot, etc. Some version of them is available in most countries but availability does indeed vary sometimes even from city to city. I don't know about our specific location. You probably DID get cheated by the taxi driver. Unfortunately that's very common especially for foreign passengers. Best you can do is to make a show of taking a photo of the taxi license if it's displayed the car. This is the best way of communicating: "I know you name and you number, I can follow up".
    – Hilmar
    Jun 16, 2023 at 12:48

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You were scammed.

Taxi tariffs in Bosnia are usually somewhere in the range KM 1.00 to 1.50 per km and an initial fee of KM 2-3. Tariffs may be a bit higher during the night, but KM 11.60 sounds like a correct price for a 7km ride.

I have never been to a country where taxi meters do not show the local currency and there is no reason to believe that they don't in Bosnia. Even if the meter had shown €11.60, that should have been around KM 23 and not KM 30 as you were charged.

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  • If I was scammed, I would like to know how to make a report to the relevant local, national, or international body tackling corruption, or authorities such as the local police and business standards regulator. I would not like it to result in a time-consuming court case, however I would like to deter taxi drivers from behaving in this way or encourage the taxi company to tell drivers explicitly that they cannot overcharge tourists.
    – novice
    Jun 22, 2023 at 19:42
  • @novice Without being very familiar with the situation in Bosnia and Herzegovina, I would assume that the police and the regulating authority is corrupt. A complaint will have absolutely no effect. The only way to prevent being a victim of scams or fall into a corruption trap is to not go to countries where this is an issue. You could of course have paid the taxi driver what you owe him and then left. He would not likely have called the police on you for not paying the money he is trying to scam you for. Jun 23, 2023 at 8:55
  • The suggested solution could only be possible if you have that exact change. Give a driver a 50€ note, and he gives back only a 20 euros, what does a lone traveller do at night? Start an argument? Threaten to denounce the driver... maybe that might have some effect but only if you are not travelling alone.
    – Mari-Lou A
    Jul 9, 2023 at 9:22

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