Had an international flight to the UK, for tourism purposes, with British airways. Came there for about 3 days, and baggage was delayed for about 50 hours before I finally received it. a day later already had a flight to another country, so the whole incident was very stressful.
Am I eligible for any compensation, merely for the inconvenience?
You can claim for the following items:
- essential items such as toiletries and basics when a bag is delayed, up to a reasonable value (please keep hold of your receipts as we'll need these to assess your claim)
- damage to your baggage*
- damage to your contents
- missing contents
- baggage reported as missing for more than 21 days
In case of baggage delay, the air carrier is liable for damages unless it took all reasonable measures to avoid the delay or it was impossible to take such measures. The liability for baggage delay is limited to 1,288 SDRs [approximately £1,365; EUR1,600; USD 1,774].
This thing happend to other people too, heard it was due to computer system issues.