Suppose I have booked a train with Deutsche Bahn from A to C via B. Either the train covering the A-B leg gets delayed, or the train covering the B-C leg gets cancelled, leaving me looking for alternative options to get from B to C. This answer says that in such a scenario, I could take any subsequent train that goes from B to C, without having to buy a new ticket.
However, according to the Deutsche Bahn web page on passengers' rights (emphasis mine):
If the train is expected to arrive at the destination with a delay of at least 20 minutes, you can:
- continue the journey at the next opportunity or at a later time on the same or a different route
- use a different train for which no reservation is compulsory (you are obliged to pay additionally required tickets/supplements, but you can subsequently claim for a refund of these costs). The foregoing regulation does not apply to tickets for a substantially reduced fare (e.g. regional day ticket (original name: Länder-Tickets), weekend ticket for Germany (original name: Schönes-Wochenende-Ticket).
My questions are:
- Does this mean that I would need to buy a new ticket and later claim a refund? I am specifically interested in the case of Super Sparpreis tickets, since this issue would not arise with Flexpreis tickets.
- Does the answer change if my original ticket was with a regional train? If so, am I allowed to take any subsequent train, even if it is an IC/ICE, or must I stick to subsequent regional trains? What if the regional train was a part of a larger reservation that included a long distance leg with an IC/ICE?