I will keep having help, indeed, I applied for a visa and IRCC asked me to submit my passport to VFS.

On the VFS GLOBAL website they say to send an amount of 22.80 by money order. I did this through western union, and refunded it all through an expensive courier paid obligated to them.

I receive a return, informing me that I have not paid the fees, I forward the scanners by email, and in return, they tell me that they do not take this kind of payment.

I go to their site to chat with customer service, because the switchboard is unreachable, and on the chat, I'm asked to pay a money order, so I don't really know what to do.

Thank you for those who have already had this experience where to do the mandate so as not to have a problem.

  • 1
    What country are you applying from?
    – GoodDeeds
    Jul 15, 2022 at 18:07
  • Thank for your reply, I'm applying from USA. Jul 15, 2022 at 18:11
  • 1
    For a money order I'll guess USPS. It isn't clear to me that a money order is required, however, as everywhere I look on the VFS Global web site lists a cashier's check as an alternative. The latter can be bought from banks.
    – user38879
    Jul 15, 2022 at 20:28
  • 1
    @Dennis Yeah you're right, when I see a mandat, I can express many things like western union, money gram and others elses. On their website, they suggest a cashier's check but I don't have a bank account in USA, In France where I come, to obtain a cashier's check you need a own account on the bank. Finally, I recontact their customer service and they told me that they accept Eleven Moner Order, USPS. But ironically the eleven moner order is Western Union, I did already western union, they refused. I send finally on usps order. Jul 15, 2022 at 20:55


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