I have rented a car at DCA to be returned at IAD. I knew I would have to pay the Dulles toll to drive to IAD, so I did my research online and I saw there would be cash toll booths where I would be able to pay with coins (quarters and one dollar coins).
I had the money required to pay the toll in quarters and I have tried to pay that way. However, for some reason, the machine refused all of my quarters and remained displaying "Pay $3.25".
I followed the instructions saying I would have to pay the missed toll online or by calling them, so I drove on.
The problem is instead of flagging it as a missed toll, the EZ Pass representative told me it was deducted from the EZ Pass the rental had. I asked if she could void the EZ Pass charge and allow me to pay manually for the missed toll, but she said there was nothing she could do.
Do I have any options to prevent the rental company from charging me a $15.00 administrative fee for the EZ pass per toll? I am trying to contact PlatePass (rental), but I don't have much hope.
The representative also told me she doesn't see the $1.50 off ramp charge anywhere (missed toll/EZ Pass). What should I do to prevent a penalty for not paying the $1.50 off ramp charge?
