I'm traveling to Switzerland in a few days. My hotel says they check for covid vaccinations using the Swiss covid app. I have a vaccination from the US, but it takes up to five days for it to process into app.

Does this mean I have to cancel my hotel? Or is there some way I can get a valid EU or Swiss covid certificate sooner?

Edit: I'm going to Bern canton. I have a paper CDC vaccination card (with booster). I flying in to Zurich from Denmark, but am a US citizen. The hotel says it is under 2G rules.

I called the Swiss Covid hotline, and they said I might be able to get some sort of certificate in the airport? But they weren't completely sure, and didn't know if it would be open on Jan 1st.

  • 1
    What canton are you going to? Where do you reside? What is your nationality? Do you have a paper CDC vaccination card?
    – phoog
    Dec 30, 2021 at 23:09
  • There is no national rules on hotel guests although the establishment or the canton can adopt additional rules. If the establishment is under 3G rules, then a certificate from PCR or rapid testing suffices so you can book a rapid test in Switzerland (or an EEA country or other countries with mutual recognition of Covid certificates) before your arrival at the hotel.
    – xngtng
    Dec 31, 2021 at 5:23
  • However, certificates from a negative test are no longer valid for indoor dining, even if you are the guest of a hotel.
    – xngtng
    Dec 31, 2021 at 5:24
  • 1
    Sorry I didn't see the edit; before the online platform it was possible in some cantons to go in person, but now most ask you to use the national platform (although I am not sure about Bern). Certificates issued by other EU states are also valid. You could also try asking for a refund and book another hotel without 2G rules.
    – xngtng
    Dec 31, 2021 at 8:35
  • 2
    I certainly would not count on this working out in your case, especially since many details are different, but in Geneva I have personal experience, on more than one occasion, of restaurant patrons being served after showing CDC cards and explaining that the application for the Swiss certificate is in process.
    – phoog
    Dec 31, 2021 at 11:09

2 Answers 2


We ended up going to the Jdmt Medical Services in the Zurich Airport, and they gave us the certificate immediately.

Some other people hadn't even started the process online, but they also got a certificate, albeit after a bit more paperwork.

Surprised information about this option wasn't available online, but I guess they want to encourage people to use the online option.

  • 1
    Great news and thank you for reporting back! Could you perhaps add some more details on how/where to find the medical service office?
    – xngtng
    Jan 2, 2022 at 4:39
  • Right. It was in the middle of a mall connected to the airport. There is also some information at zh.ch/en/gesundheit/coronavirus/covid-zertifikat.html in the section "Request rejected or technical problems". Jan 4, 2022 at 14:53

Not really an answer but a few data points:

Last time I tried (September 2021) to convert a US based vaccine certification (CDC card, smart health card, PDF doc) I failed. Nothing online I could find would accept any of my US credentials. They did accept my credentials at the airport on arrival for entry.

I was able to get an EU Covid pass in Germany, but since then Germany has stopped doing this, since the CDC card is just to easy to forge and you can buy them online in bulk.

  • 1
    Last I checked Switzerland was issuing certificates to tourists and other visitors based on foreign vaccinations. I know that they issue certificates on the basis of CDC cards because they did so for me a week and a half ago.
    – phoog
    Dec 31, 2021 at 15:36
  • The national conversion platform started in November. Some people have problems with CDC cards that are stickered instead of signature/stamp though (after all CDC cards are rather basic) and had to get a letter from the state health department somehow.
    – xngtng
    Dec 31, 2021 at 16:21
  • I don’t think issuing EU certificates to Americans will ever truly stop. Too much money involved in tourism from that direction. Czech Republic will likewise gladly issue you one.
    – JonathanReez
    Jan 1, 2022 at 6:51

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .