According to the UK government:

You can normally use eGates if you are either:

  • a British citizen
  • a national of an EU country, Australia, Canada, Iceland, Japan, Liechtenstein, New Zealand, Norway, Singapore, South Korea, Switzerland or the USA
  • a member of the Registered Traveller Service

Are there any statistics available to show how often those eligible to use the e-Gates end up having to see a UK immigration officer? The UK entry interview can be nerve wracking for travelers who are not experienced with strict border controls, so its very much relevant to EU travelers who will now find themselves traveling to the UK for the first time without the comfort of knowing they'll be granted entry on account of their EU citizenship.

  • 2
    I’m not sure how useful this data, if it exists, would currently be to most EU, EEA and Swiss citizens. Until 1 October 2021, entry with just a national ID card was allowed gov.uk/government/news/… but that meant forgoing use of the e-gates.
    – Traveller
    Nov 15 at 20:11
  • 1
    @PeterM all EU citizens are eligible to use the e-gates.
    – JonathanReez
    Nov 15 at 20:42
  • 1
    My bad about the EU citizens. But given that there is always a possibility for interacting with an immigration officer, a traveler will always have to be 100% prepared to do so. So that makes the question moot IMHO
    – Peter M
    Nov 15 at 20:44
  • 1
    @JonathanReez Can’t find anything so far. There’s this gov.uk/government/publications/… and this gov.uk/government/statistics/… for example but I don’t see any reference to e-gate data
    – Traveller
    Nov 15 at 20:53
  • 4
    Asking about "odds" suggests there is some random process going on but it may be that people are instead sent to the IO by the machine due to known derogatory information and/or profiling and/or some other systemic decision making such that the probability is 0% for most and 100% for a few. In this case they may also not be keen to publish any information about this for fear of revealing something about that algorithm.
    – Dennis
    Nov 16 at 0:30

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