I was recently due to fly on American Airlines, but my flights were cancelled at the last minute. They rebooked me on US Airways (not the same alliance), via a slightly different route, and I didn't get any miles in my AAdvantage account as a consequence, despite not getting any monetary refund on the flights.
Does anyone have any experience trying to get miles added retrospectively in circumstances such as this? How did you do it? If you've managed to get them added, were they elite-qualifying?
I'm AAdvantage Executive Platinum, if it makes a difference.
Please note: I don't think this is documented anywhere in the rules (although I could stand corrected!) so I'm looking more for specific experience.