A traveler is trying to check in online for an Austrian airlines itinerary originating in a non-Schengen country, with a change in Vienna, with the final destination being the US. The traveler resides in the US with a G-4 visa, so the immigration suspensions related to COVID-19 do not apply.
Online check-in was refused with this message:
Unfortunately, we have not received travel approval from the US authorities. Please check your entries, in particular the number of your passport.
Needless to say, the numbers of the passport and the G-4 visa have been checked and double checked, as have their expiration dates. Austrian advised that the passenger should check in at the airport.
- Does APIS take into account the type of visa held by a traveler when making the determination whether to return "OK to board"?
- Is the PCR test requirement somehow enforced through APIS?
My thinking here is that, depending on the answers to these questions, it might be impossible to expect to be able to get an "OK to board" determination without showing the visa or the PCR test results to an actual person.