I am a Zimbabwean citizen. I was denied boarding as I was getting on a plane to visit my family, and was told by airport staff that South African Immigration won't allow me to enter South Africa, that they "don't need to give a reason why" and sent me away. This made my life very difficult. I eventually was able to contact an immigration official OR Tambo who informed me that I was V-listed on 13 August 2016 due to a "fraudulent visa". (Please note that this while I was still living in South Africa on a study permit that was valid until 31 December 2019). I then realized upon further inspection of the visa in question, that my institution was listed as "Cape Peninsular University of Technology" by the Department of Home Affairs, when I attended Cape Town Creative Academy and provided the documents to show this. I assumed that they had done their job and read the documents I submitted when applying for the visa, so didn't read every word on it when I picked up my passport with my new visa from Home Affairs. I have been unable to contact anyone at Home Affairs or Immigration, and I remain banned indefinitely despite acquiring a study permit legitimately and legally and leaving a full year before it expired.
I would really appreciate any help or advice you could offer me as this has been a total nightmare. I have all the documents needed to prove this in about 30 seconds, but getting them in front of the right eyes is the tricky part. I believe I deserve compensation for this, in addition to my v-listed status being lifted ASAP. What do you think the likelihood is?
Thanks in advance