Most hotels have just a black white printer guests can use freely. But at every Hilton Garden Inn ("HGI") my colleagues and I stayed, HGI has a color printer guests can use freely in their business center. We're bewildered. HGI is upper middle scale, not upscale. I googled "Hilton Garden Inn" color printers and saw this on https://hiltongardeninn3.hilton.com/en/about/work-smart.html
- Color laser printer and photocopy machine
Does this website constitute official policy? Does it mean every HGI must have a color printer for guests to use freely?
HGI belongs to Hilton. I consider fancier Hilton brands first. We've stayed at Conrad, Hilton Hotels & Resorts with the blue Hilton logo on the building, Waldorf Astoria in business hubs, right in downtown core. They offer just free B&W printing.
Cheaper, lower class Hilton brands like Double Tree, Homewood Suites, and Hampton Inn offer just free B&W printing.
Even hotels more upscale than HGI have just free B&W printing...like Four Seasons, J.W. Marriott, Ritz Carlton, and St. Regis hotels.
I'm not talking about color printers for staff in staff areas that guests can't use, or how front desk can print in color for you if you ask, but the printers available in the "business center".