I have scheduled a transfer on GetTransfer.com from Istanbul's Ataturk airport to my hotel for two adults (me and my wife) and two infants under two years old and got the following message from the carrier:
Firstly, thank you for choosing us. According to government rules, we need to have the names of the passengers, surnames, passport numbers and where they are from. Could you please send the information to me? Thank you again
I am not familiar with Turkish laws but I'm pretty sure there is no way the government asks taxis or carriers taking people from the airport to record their nationality passport number and full names even for kids under 2 years old.
I sent to gettransfer.com support asking to cancel and haven't got response yet.
Am I missing something?