Alicante - Luton - Moscow
I am a citizen of Russia. I have a Russian passport. I also have a residence permit for Spain. Yesterday, September 13, 2020, RyanAir staff denied me boarding on an Alicante-Luton flight. They didn't want to read and watch the law, which says that I have the right to transit through Luton.
1 day before, I called and asked in “UK Visas and Immigration Department” By phone 00442034811736. They said that they don't know if you need a transit visa or not, but you can check it by following the link https://www.gov.uk/check-uk-visa.
I followed the link https://www.gov.uk/check-uk-visa
STEP 1. What’s your nationality as shown on your passport or travel document? - RUSSIA
STEP 2. What are you coming to the UK to do? - Transit (on your way to somewhere else)
STEP 3. Where are you travelling to? - Somewhere else
STEP 4. Will you pass through UK border control? - YES
ANSWER: You’ll need a visa to pass through the UK in transit. BUT You might be eligible for ‘transit without visa’ if:
- you arrive and depart by air - YES
- have a confirmed onward flight that leaves on the day you arrive or before midnight on the day after you arrive - YES
- have the correct documents for your destination (eg a visa for that country) - YES
You must also:
- have a common format residence permit issued by an European Economic Area (EEA) country or Switzerland - YES (I have Spain Residence permit common format)
*Common Format Residence Permit - is the new electronic residence permit (PSE), introduced in 2015, which is more secure than the previous one and more difficult to counterfeit. It complies with EC Regulation no. 1030/2002, as amended by the EC Regulation n. 380/2008 and is common format residence permit issued by an EEA Member State or Switzerland.
I want to know who is to blame and what to do in the future in such a situation.