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I am going from Los Angeles to Istanbul and then to Tehran. Turkish airline flight has been canceled to Tehran. When I am going to reschedule my ticket, it only shows that I have 1 flight (Istanbul to Tehran), and I can cancel it. Nothing about my flight from LA to Turkey.

I booked this through an agency which has now gone out of business due to covid.

Does anyone know why this has happened and what I can do to check my other flight is still there?

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    Have you contacted Turkish Airlines?
    – DavidSupportsMonica
    Sep 6, 2020 at 2:23
  • The phone I am trying to call is 800-874-8875. No operator to answer my call. Could not find any online chat. I tried the video call service. Also, no answer
    – chami
    Sep 6, 2020 at 2:25
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    Are you in the US? I just tried that 800 number, and it was answered by a voicemail tree. Their office may be closed, both because it's now evening, and also because in the US this is a holiday weekend because Labor Day is on Monday. Try calling again during daytime on Tuesday, Sept, 8.
    – DavidSupportsMonica
    Sep 6, 2020 at 2:34
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    Thank you. I bought it from an airline agency where is out of the business now in Iran due to Corona virus,
    – chami
    Sep 8, 2020 at 2:58
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    I called the airline, and they changed the ticket. They accept that the agency in Iran is now closed, and I cannot change the ticket through them
    – chami
    Apr 28, 2021 at 21:07

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From OP in comments:

I called the airline, and they changed the ticket. They accept that the agency in Iran is now closed, and I cannot change the ticket through them

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