Was due to fly PRN-DUS-MAN on 3 July, but the PRN-DUS flight was cancelled 3 days before, while it still ran on 1 and 4 July. In other words, the service was only reduced.

As I was re-routed and reached MAN 8 h 15 min past the original schedule, I've requested EC261 compensation.

I know airlines will just hold their ears and go "CORONA, CORONA, CORONA!!!", and even users on Flyertalk have done this, but I know it's not that simple. The specific cancellation must be beyond the control of the airline, and from what I can gather, a reduction of an up-and-running service, no matter how reasonable due to insufficient demand, is hardly beyond the carrier's control.

So on what grounds could the airline claim this specific cancellation to be beyond their control?

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    Have you actually requested compensation and have your request turned down? – Krist van Besien Jul 15 at 17:55
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    @KristvanBesien Eurowings have never ever replied to a single request of mine but one, either to service@eurowings.com or claims261@eurowings.com. I always get an auto-reply with a case number, but again IME no reply comes back. Now, the Kosovan civil aviation authority, which does deal with EC261, said if I don't get a reply within 6 weeks from sending it (so 5 weeks from now) I can contact them about it, but nothing further. – Crazydre Jul 15 at 18:00
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    @WeatherVane - Your comments unfortunately come across as arrogant. It is not unreasonable of someone to want to take advantage of legally guaranteed compensation: this "compensation culture" as you call it provides both an incentive for businesses not to hurt their customers and helps mitigate any additional costs or difficulties customers might incur by arriving at their destinations or not at all. – Obie 2.0 Jul 16 at 2:27
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    For instance, 8 hours could be a missed day of work for some people, and could set them back 70 euros at the minimum wage level in some countries. From my perspective, if someone really has zero income and needs student aid while enrolled in cheap European education, and is flying on 10 euro tickets out of necessity, yes, that is actually kind of poor by European standards, and it is completely sensible to want to get whatever money one can in that situation. The fact that there are people who are worse off is neither here nor there. – Obie 2.0 Jul 16 at 2:36
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    To me, when I have no idea what financial difficulties someone is facing, but they have explicitly told me that they are in a difficult situation, one should never tell them off for trying to get a little more money through completely legal means. Also, comparing trying to get a refund from a multinational corporation with refusing to pay a regular person with low income for a picture seems strange to me. – Obie 2.0 Jul 16 at 2:46

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