I bought 2 tickets from Switzerland to Lebanon and back for this June. I bought the tickets with the Middle Eastern Airlines. Unfortunately, both flights were cancelled in April and no reason was given. I guess it probably had to do with the COVID-19 situation.
I contacted twice MEA about a possible refund but they have not responded yet.
Am I entitled to a refund? Or they can argue that the COVID-19 situation is an exceptional circumstance?