I had made a booking to travel from London to Greece some days ago. There were two flights in the booking. The second flight got cancelled and I am looking for the travel agency to refund me for the whole trip as I cannot reach the second destination and there are no other alternatives due to coronavirus.
Note that the two flights were made in the same booking. I didn't pick them. The whole trip came up as an option. The two flights are operated by two different companies. The one that wasn't cancelled is operated by wizzair.
I am expecting the agency (kiwi.com) to fully compensate me. Is that possible? I know that in some cases, they might ask for the fees to the travel agency to be paid normally. Is that also correct?