I had planned to be in Northern Italy next week and had prepaid the accommodation (apartment rather than hotel, paid by bank transfer rather than CC in full). With the travel ban in force I asked for a refund but was told I could have credit to stay in the same place within a year as a "force majeure" situation doesn't grant refunds.
I neither agreed to any terms mentioning this, nor does their website mention it anywhere. My belief is I can't, therefore, be held to their unwritten terms.
So, the question. Is there any implied terms relating to accommodation that are legally binding that they are correct in applying in Italy?