As part of my job, I helped my university to buy an airline ticket for a student from city A to city B. Due to the COVID-19 disease outbreak, the student decided that it was too risky to travel, and so he/she will remain in city A.
I noticed the following text in the electronic ticket:
TICKET IS NON-REFUNDABLE
NO SHOW PENALTY AT USD 250 PER TICKET
- Will my university or the student have to pay a no-show penalty if he/she does not show up for the flight?
Should I take the effort to cancel the tickets with the airline?
Since the tickets are non-refundable, I am assuming that my university will not get any money back for cancelling the tickets, so there does not seem to be any benefit to us for cancelling the tickets.
(Note: city B is not yet a super high risk destination for COVID-19, so I don't foresee the airline allowing a full refund for the airline tickets.)
I explain what I decided to do in the answer below.