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So I've booked a round-trip ticket with Latam, from the US to Argentina. Thing is, I purposefully booked the return ticket ( Argentina-US) %100 refundable whereas the flight US-Argentina is 30% refundable. The reason for that is my grandfather is sick and he's already been sent home as there's not much the doctors can do to help. I just want to spend time with him and my family in this difficult time, maybe a month or two, depending on how things go even longer. But I didn't want to have a set date, I wanted more flexibility and that's why I bought the return ticket 100% refundable. However I came across this on my ticket this morning: "No refund permitted after the first flight on your itinerary departs". Are they referring to my flight into Argentina? Or the first flight on the return itinerary (Argentina-US)? I'm very confused now, what's the point of it being refundable if I don't have the flexibility I need at the moment?

Edits: To make it clear Los Angeles - Buenos Aires March 23 30% refund Burnos aires - Los Angeles April 22 100% refund

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  • Your question isn’t clear. What is your full itinerary? Which ticket are you referring to? And which part of ‘the first flight on your itinerary’ is difficult to understand? – Traveller Feb 25 '20 at 23:29
  • Not sure, so not an answer, but it probably means that if you cancel before leaving the US, you can get 30% refund on the US-Argentina flight and 100% refund on the return Argentina-US flight. But once you take the first US-Argentina leg, you can no longer get any refund even if you don't take the Argentina-US flight. – GoodDeeds Feb 25 '20 at 23:33
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    Is it one round trip itinerary or two separate itineraries, with different booking numbers? – Patricia Shanahan Feb 25 '20 at 23:48
  • I booked this as one round trip itinerary, same reservation code. What I find weird is that they let me select how refundable I wanted each way to be, giving a sense that they were two independent itineraries. – chrizz Feb 25 '20 at 23:54
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    That's the way it looks to me. I would refund the return segment now, and rebook it as a separate ticket. – Michael Hampton Feb 26 '20 at 0:24
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So, I remembered I took pictures of the screen when I was purchasing it. And this is what it said! That I'm able to either change or refund my ticket before of after flight time.

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