1

Booked a flight ticket with wrong first name.Say her name is “venkata Sai matta” (matta is last name).while booking I wrote “Sai Matta”.Called helpline for name change they denied my request.Can something be done rather than re booking?

  • Is the airline office nearby? – Hanky Panky Dec 2 '19 at 14:22
  • It is indigo flight.I think headoffice is in Delhi which is not near to me. – ammy Dec 2 '19 at 14:59
5

Well we (my friend and I) had a problem similar to this one, but we realised it right at the check ins, two hours before the take-off. After an hour of explaining and showing the ID and telling the man at the check ins that we were really tired when we booked the ticket and we made a mistake spelling the name, he finally let us through. I think it's just a matter of how understanding is the person. I don't think there is anything you can do, besides re booking. We were just lucky I guess.

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